Modeling the dynamic alignment of business and information systems via the lens of human-centered architecture evolution

Mengmeng ZHANG, Shuanghui YI, Honghui CHEN, Aimin LUO, Junxian LIU, Xiaoxue ZHANG

Table 2 Misalignment descriptions

Number Misalignment symptom S01 Organizational goals and responsibilities of business processes are unknown. S02 Responsibilities of business and IS activities are unknown. S03 Mappings of systems and services are unclear. S04 There is a lack of required information to support alignment measurement. S05 There is a lack of required performer information to support day-to-day activities. S06 Relationship between systems and activities is lacking, insufficient, or multiple. S07 Relationship between services and activities is lacking, insufficient, or multiple. S08 Systems have not been manipulated by performers. S09 Services have not been manipulated by performers. S10 Business/IS actors have not participated in IS/business organizations. S11 Business/IS actors have not received relevant training. S12 Criteria for satisfying capabilities are unclear. S13 Conditions of executing activities are unknown. S14 There is a lack of required capabilities for measurement alignment.